The phrase “managed services” has turned into an IT buzzword. When an IT company offers managed IT services, that means it outsources clients’ network monitoring and data protection, and takes on clients’ IT projects, such as disaster planning and project management. Originally, these services were only available to large-scale enterprises back in the 1990s, but due to software advances, they are now available to small businesses. Here are several reasons you should consider using these services for your business.
Why Fully Managed IT Services Can Help Your Business
A Practical Business Model
It can be easy to think you can rely on a break-fix model for taking care of your business’s computer systems: Your system runs until it has major problems, then you call an IT company to fix it, and then you continue running your systems until they break down again. That was a workable model 20-30 years ago, but since our world has become so reliant on technology services, your business cannot afford the downtime and profit loss that a break-fix repair model would create. With managed services, the company you partner with is constantly monitoring your network, whether it’s in a data center or housed in cloud services, to watch for any problems, such as cyberattacks and data breaches.
When you enter into a contract with a managed service provider (MSP) like Reverus, what does that business model look like? Ideally, you should enter into a service agreement that outlines which of the MSP’s service offerings your company will use. The company you partner with should be able to tailor their services so you are paying only for the services you want and need. Often, businesses pay monthly fees for their MSPs’ services. At Reverus, we can structure our payment plans on a per user or per device basis, or we can offer you tiered pricing that lets you pay for only the services you want.
A Wide Range of Available Services
When you partner with an MSP, you should be able to choose from a variety of managed IT service offerings. At Reverus, our managed services include:
- 24/7 Monitoring
- Data Backups and Protection
- Disaster Recovery and Business Continuity Planning
- Collaboration/Unified Communications as a Service (UCaaS)
- IT Consulting
- Virtual CIO
- IT Project Management
- Server Virtualization
Your MSP should be able to offer these types of services to your business, but they should also customize them to fit your business’s needs.
Managed Services for Your Upstate New York Business
If you would like an MSP to manage your small business’s day-to-day monitoring, as well as data backups and disaster recovery, contact Reverus today. We will be your ally as we work to optimize your network’s performance. You can count on us to find the best IT solutions for your small business.